CARE PLUS CHAT

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Use your mywork staff account.

Chats

Care Plus Chat

Reply to patients from your clinic WhatsApp number.
Pick a chat on the left, or tap the new-chat icon to message a patient with a template.

The 24-hour reply window has closed. Send an approved template to reopen the chat.

Templates

Approved by Meta. Needed to start a chat, or to message a patient after 24 hours.
NameCategoryLangStatusMessage

Settings

WhatsApp connection

Meta webhook

In your Meta app, open WhatsApp → Configuration and enter this callback URL, with the same verify token you saved as WA_VERIFY_TOKEN. Then subscribe to the messages field.

API keys

Give a key to another system (for example mywork) so it can send template messages. Keys are shown once. Only admins can manage keys.

NameKeyCreatedLast used

Send a template from another system